These Terms of Service (“Terms”) form the agreement between Workstead Tools, Inc. (“Workstead,” “we,” or “us”) and the operator or business (“you” or “Customer”) that opens a Workstead workspace. By accessing or using the service you agree to these Terms. If you’re setting up a workspace on behalf of a business, you confirm you have authority to bind that business.
What we provide
Workstead is a payroll and HR workshop: it helps you run payroll, track time, manage your crew’s records, and handle onboarding paperwork. The platform runs as a multi-tenant, cloud-hosted service. Each customer’s workspace is isolated from every other customer’s data.
We provide: the web application and any mobile-progressive-web-app surfaces, payroll computation and direct-deposit submission, tax-filing data generation, document storage, and the APIs and integrations described in the product.
We do not provide legal, tax, or accounting advice. Payroll outputs are based on the data you supply; accuracy depends on that data being correct.
Your responsibilities
You are responsible for:
- Accurate payroll data. Compensation figures, tax withholding elections, bank account details, and employee classifications (W-2 vs. 1099) must be correct. We process what you enter; errors in input produce errors in output.
- Authorized users. You control who has access to your workspace. Grant roles only to people who need them. You are responsible for access by anyone using credentials issued under your account.
- Compliance with employment law. Workstead helps you file and pay; it does not substitute for employment counsel. Jurisdiction-specific rules — overtime thresholds, tip credits, local taxes — remain your responsibility to configure correctly.
- Keeping contact information current. We reach you by email for system notices, security alerts, and anything time-sensitive. Stale contact details are your risk.
- Acceptable use. You may not use Workstead to process payroll for fictitious employees, to launder funds, or for any purpose that violates applicable law. Reverse engineering, automated scraping, or attempts to access other customers’ data are prohibited.
Our responsibilities
We commit to:
- Operating the platform with reasonable care and maintaining the security controls described in our Security page.
- Keeping your data confidential and not selling it to third parties. Current sub-processors are disclosed on the Security page.
- Notifying you of material changes to these Terms at least 14 days before they take effect, by email to your account address.
- Responding to support requests via support@worksteadhr.com within a reasonable time on business days.
Your data is yours
You own all payroll data, employee records, and documents you upload into Workstead. We process it to operate the service; we don’t claim any ownership over it, and we won’t use it for purposes beyond operating and improving the service for you.
You can export your data at any time. On cancellation, we provide a reasonable window to retrieve your data before we begin the deletion process.
Termination and deletion
Either party may terminate at any time. You may close your workspace from the settings panel or by contacting support. We may suspend or terminate accounts for material breach of these Terms, non-payment (if applicable), or if required by law.
On termination, we destroy the workspace: the tenant database, both database roles, the object-storage bucket and all its contents, and the tenant’s encryption keys — verified by automated teardown procedures per our information security policy. Onboarding drafts containing unsubmitted PII are purged after 30 days of inactivity in any case, with advance notice to you.
Operational audit logs may be retained for a limited period for accountability and incident reconstruction, even after account closure.
Disclaimers
The service is provided “as is.” We make no warranty that the service will be uninterrupted, error-free, or that payroll outputs will meet every jurisdiction’s requirements without your correct configuration. You use the service at your own risk to the extent permitted by applicable law.
Limitation of liability
To the maximum extent permitted by law, Workstead’s total liability for any claim arising out of these Terms or the service shall not exceed the fees you paid in the twelve months preceding the claim. In no event shall we be liable for indirect, incidental, special, or consequential damages, including lost profits, even if advised of their possibility.
Nothing in these Terms limits liability that cannot be limited under applicable law (such as fraud or gross negligence).
Governing law
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law provisions. Any dispute will be resolved in the state or federal courts of Texas.
Changes to these Terms
We’ll give you at least 14 days’ notice of material changes by email. Continued use of the service after the effective date constitutes acceptance. If you object, you may close your workspace before the change takes effect.
Questions
Reach us at support@worksteadhr.com. Security matters go to security@worksteadhr.com.
Also see: Privacy Policy · Security